GDPR Privacy Policy

This privacy policy outlines why personal information is collected and how this information may be used. New Forest Children's Therapy is owned and managed by Lowri Cook, Independent Speech and Language Therapist. Lowri is registered with the Information Commissioner's Office (ICO) as a Data Controller - you can review this registration by visiting

Relevant personal data is collected and stored in order to deliver speech and language assessment and intervention for children. Clients' written case notes, and in some cases audio / video recordings, will be kept on file. Case notes will include personal identity information such as name, address, and contact details. Electronic personal data will be kept on an encrypted, password protected laptop and any accompanying paper notes will be stored in a locked facility until they can be transferred to the client’s electronic file.

New Forest Children's Therapy uses the online practice management system 'WriteUpp' for secure storage of clinical notes; this company has their own privacy policy which can be viewed at

It is sometimes necessary to share personal information about children with other healthcare professionals and educational staff. We will always ask consent before sharing information about a child unless obliged by law to do so.

All clients have the right to access and request to amend the personal information stored by New Forest Children's Therapy.

We are obliged by law to hold clients’ records until they reach 26 years old - after this time they will be destroyed.

It may be necessary to make changes to this policy in response to Data Protection laws and guidance issued by the ICO. This policy was last updated in March 2021.


Royal College of Speech and Language Therapists
Royal College of Occupational Therapists
Disclosure and barring service
Member of the Psychological Society
HCPC Registered